Healthcare BPO Market Restraints, Regional Insights, Research Report & Forecast till 2027

Global Healthcare BPO Market is valued at USD 215.65 billion in 2020 which is expected to reach USD 7543.71 billion by 2027 at a CAGR 10.74% during the forecast period from 2020-2027.

The Qualiket research provides valuation and analysis of the healthcare BPO market on global and regional level. The report provides a comprehensive assessment of the industry competition, drivers, restraints, revenue estimates, current, & emerging trends, COVID-19 impact, and industry-validated market information. ealthcare BPO is commonly referred as healthcare business process outsourcing. Healthcare BPO is the strategy adopted by healthcare company to grow its business. This business process allows medical and hospital professionals to spend their valuable time on patient care.

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Rise in number people seeking insurance a pressure to cut healthcare delivery cost, consolidation of the health care system will expected to boost the growth of global healthcare BPO market. Furthermore, rise in incidences of chronic diseases such as cardiovascular diseases expected to propel the global healthcare BPO market growth. Moreover, rise in CPO (Critical Process Outsourcing) will have the positive impact on global healthcare BPO market growth.

Global Healthcare BPO Market Restraints

However, complex regulations and policies is the major restraining factor which is expected to hamper the growth of global healthcare BPO market. Also, hidden cost of outsourcing will affect the growth of global healthcare BPO market. Moreover, fear of losing visibility and control over the business process is expected to hinder the global healthcare BPO market growth.

Healthcare BPO Market Segmentation

The Global Healthcare BPO Market is segmented into payer services, provider service, pharmaceutical service, and region

On the basis of payer service, the global healthcare BPO market is segmented into HR Services, Care Management, Member Management Service, Product Development and Business Acquisition Services, Provider Management Services, Billing and Account Management, and claims Management Services.

On the basis of provider service, the global healthcare BPO market is segmented into Patient Enrollment, Patient Care, and Revenue Cycle Management.

On the basis of pharmaceutical service, the global healthcare BPO market is segmented into Research & Development Activities, Manufacturing, Sales & Management Activities, Supply Chain Management and Logistics, and Others.

Regional Analysis

On the basis of region, the global healthcare BPO market is segmented into five regions North America, Latin America, Europe, Asia Pacific, and Middle East & Africa.

The North America is registered for the largest market share of the healthcare BPO market, due to high healthcare income, the rise in government support, and advanced healthcare infrastructure are the major driving factors of global healthcare BPO market growth in this region. Also, Asia Pacific is accounted to be the fastest growing region owing to increase in demand for software for smooth functioning in the healthcare industry.

Key Players

Various key players are profiled in global healthcare BPO market are Accenture, GeBBS Healthcare Solution,  Infosys, Omega Healthcare,  IBM, Cognizant Technology Solutions, Genpact, Lonza, R1RCM, Tata Consultancy Services,WNX Holdings, and Firstsource Solution.

Key Features

  • Qualiket Research provides an in-depth analysis of the global healthcare BPO market with current and future trends.
  • Qualiket Research offers information about the key drivers, restraints, and opportunities with a detailed COVID-19 impact analysis.
  • The Global Healthcare BPO Market report provides Quantitative analysis from 2020 to 2027 is provided to showcase the financial competency of the market.


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