The Insight Partners adds “Healthcare BPO Services Market to 2025” to its database. This report is a comprehensive evaluation of the market trends of industry. The report covers a detailed competitive outlook that includes the market share and company profiles of key players operating in the global market. Key players profiled in the report include – IBM, Accenture, WNS (Holdings) Ltd., HCL Technologies Limited., Invensis Technologies Pvt Ltd, Cognizant, Infosys Limited, Tata Consultancy Services Limited, Genpact, Xerox Corporation, GeBBS Healthcare Solutions, Capgemini, Omega Healthcare, Flatworld Solutions Pvt. Ltd., and Magellan Solutions
Healthcare BPO Services Market to 2025 – Global Analysis and Forecasts by Payer Service (Claims Administration, Billing, Member Management, Provider Management, Fraud Management, and Others); Provider Service (Medical Billing, Medical Coding, Finance & Accounts, and Others); Pharmaceutical Service (Research & Development, Manufacturing, Sales & Marketing, Supply Chain & Logistics, and Others) and Geography
The global healthcare BPO services is expected to reach US$ 416,431.8 Mn in 2025 from US$ 192,131.6 Mn in 2017. The market is estimated to grow with a CAGR of 10.4% from 2018-2025.
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Healthcare BPO services is segmented by payer service, provider service, and pharmaceutical service. Global healthcare BPO services, based on payer service was segmented into claims administration, billing, member management, provider management, fraud management, and others. Global healthcare BPO services, based on the provider service was segmented into medical billing, medical coding, finance & accounts, and others. The healthcare BPO services, based on pharmaceutical service was segmented into research & development, manufacturing, sales & marketing, supply chain & logistics, and others.
Healthcare Business Processing Outsourcing (BPO) offers customized solutions to the healthcare providers and payers to reduce the complexity of various tedious tasks involved at several stages of the workflow and establishment. These services are also helpful to enrich resource allocation, boost the financial performance of the company/organization, seek strategic growth support as well as reduce operational costs to maximize profit margins. The report would be of an interest to various stakeholders operating in the healthcare BPO services. These stakeholders include hospitals, pharmaceutical manufacturers, contract research organizations, medical device suppliers, market research, equipment manufacturers, and consulting firms.
The objective of the study is to describe, define, and forecast the healthcare BPO services by payer service, provider service, pharmaceutical service and region. The report also provide detailed information regarding the major factors influencing growth of the market (drivers, restraints, opportunities, and trends). The report helps to analyze market with respect to individual growth trends, prospects, and contributions to the overall market.
The report analyzes factors affecting healthcare BPO services from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the market in these regions. The report also includes the profiles of key healthcare BPO service offering companies along with their SWOT analysis and market strategies.
The increasing consolidation among market players leading to rising number of collaborations, partnerships, mergers and acquisitions are likely to be the major factors improving services and thereby support the growth of healthcare BPO services market.
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TABLE OF CONTENTS
1. INTRODUCTION 20
1.1 SCOPE OF THE STUDY 20
1.2 THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE 20
2. GLOBAL HEALTHCARE BPO SERVICES – KEY TAKEAWAYS 22
3. GLOBAL HEALTHCARE BPO SERVICES – MARKET LANDSCAPE 25
3.1 OVERVIEW 25
3.2 MARKET SEGMENTATION 25
3.2.1 Global Healthcare BPO Services – By Payer Service 26
3.2.2 Global Healthcare BPO Services – By Provider Service 26
3.2.3 Global Healthcare BPO Services – By Pharmaceutical Service 27
3.2.4 Global Healthcare BPO Services – By Geography 27
3.3 PEST ANALYSIS 28
3.3.1 North America – PEST Analysis 28
3.3.2 Europe – PEST Analysis 30
3.3.3 Asia Pacific – PEST Analysis 32
3.3.4 Middle East and Africa (MEA) – PEST Analysis 34
3.3.5 South and Central America – PEST Analysis 36
4. GLOBAL HEALTHCARE BPO SERVICES MARKET – KEY MARKET DYNAMICS 38
4.1 KEY MARKET DRIVERS 38
4.1.1 Constant Changes in Government Regulations 38
4.1.2 Mounting Pressure on Healthcare Providers to Reduce Healthcare Costs 38
4.1.3 Rising Consolidation in the Healthcare BPO Industry 39
4.2 KEY MARKET RESTRAINTS 40
4.2.1 Dearth Of Skilled Professionals 40
4.2.2 Hidden Costs of Outsourcing 40
4.3 KEY MARKET OPPORTUNITY 41
4.3.1 Services Leading with Automation and Analytics 41
4.4 FUTURE TREND 41
4.4.1 Outsourcing Teleradiology Services 41
5. HEALTHCARE BPO SERVICES – GLOBAL ANALYSIS 43
5.1 GLOBAL HEALTHCARE BPO SERVICES REVENUE FORECASTS AND ANALYSIS (US$ MN) 43
5.2 GLOBAL HEALTHCARE BPO SERVICES, BY GEOGRAPHY – FORECASTS AND ANALYSIS 44
5.3 PROMINENT PLAYERS 45
5.4 PERFORMANCE OF KEY PLAYERS 45
5.4.1 Accenture 45
5.4.2 IBM 46
5.5 EXPERT OPINIONS 46